Product Tour

IT, HR & ops requests in one queue

See how RequestHub captures requests, keeps department-specific details attached, routes work to the right team, and tracks every request to done.

Teams

Built for more than one team

A single home for requests, approvals, routing, assets, and reporting — without adopting a heavyweight enterprise suite.

IT

Access requests, laptop issues, software approvals, equipment, security follow-up

HR

Onboarding, employee changes, policy questions, benefits, offboarding workflows

Operations

Vendor requests, procurement handoffs, process exceptions, office operations

Facilities

Repairs, room setup, badge access, supplies, workplace service requests

Customer-facing teams

Service inquiries, escalations, intake handoffs, account requests, follow-up workflows

Field/service organizations

Work orders, site requests, dispatch handoffs, equipment context, service history

AI role

AI assists, people decide

RequestHub uses AI to improve intake, context, and routing. It does not promise autonomous fixes or unsupervised resolution. Humans stay in control of approvals, policy decisions, and completion.

Natural-language intake that captures the request and asks for missing details
Automatic classification and priority suggestions based on the request content
A request menu that points employees to the right request
Asset matching and similar-request suggestions for faster context
Routing suggestions based on team rules and workflow state

Controls

Operational structure without enterprise drag

Start simple, then add the controls your team needs as request volume grows.

Human-controlled approvals and resolution
Role-based access control and OAuth sign-in
Tenant isolation and audit history
API access, service accounts, webhooks, and custom integrations