About Us
Making Service Requests Disappear
RequestHub is request management software for companies without a helpdesk. Employees send requests by email, chat, or a short request menu; RequestHub organizes, routes, and tracks every request to done. IT, HR, facilities, and office ops live in one queue on your own private instance. Setup takes about 15 minutes.
Why We Built RequestHub
As teams grow, work requests get lost. What starts as a few emails and Slack messages becomes an unmanageable stream of asks scattered across inboxes, chat threads, and shared spreadsheets. Nobody knows the status of anything, and requests slip through the cracks.
IT teams, HR departments, operations groups, and facilities managers spend their days triaging and tracking instead of solving real problems. The informal tools that worked at ten people break down well before a hundred.
We built RequestHub to solve this. AI handles classification, routing, and tracking automatically so the people doing the work can focus on resolution. Every request is captured, categorized, and assigned without manual effort.
Headquartered in the United States, RequestHub is actively onboarding teams through a free 30-day trial.
Requests lost
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What We Believe
Our values guide every decision we make, from product features to customer support.
User-First
Every feature we build starts with understanding user pain points. We obsess over making service requests feel effortless.
AI That Helps
AI should augment human work, not replace it. We use AI to eliminate tedious tasks so teams can focus on meaningful problems.
Transparency
We believe in clear communication with our customers. No hidden fees, no surprise changes, and honest roadmaps.
Continuous Improvement
We ship weekly. Every piece of feedback helps us build better software. Our customers shape our roadmap.
Our Vision
We envision a future where service and work management fades into the background. People get the help they need quickly, and service teams focus on solving meaningful problems instead of routing tickets.
RequestHub is AI-native, not AI bolted on. Intelligence is woven into every layer of the platform, from intake to resolution. We built for mid-market teams, not enterprise IT departments with dedicated ITSM administrators.
Every customer runs in a fully isolated tenant, ensuring data security and privacy from the ground up. That is how we are building the future of service and work management.
Join Us on This Journey
Whether you want to transform your service desk or help us build the future of work, we would love to hear from you.